Frequently Asked Questions
- What is FTAdviser Gym?
- What is an FTAdviser Gym workout?
- I've forgotten my password
- What is my username?
- I think there are images missing from my workout - what should it look like?
- How do I install Flash 8?
- Group registrations
- I need help opening a workout
- What do I need to use the workouts?
What is FTAdviser Gym?
FTAdviser Gym provides free, interactive, CPD accredited online training sessions on topics important to financial intermediaries.
What is an FTAdviser Gym workout?
An interactive educational training session for intermediaries.
I've forgotten my password
Click here for your password to be emailed to you.
What is my username?
Your username is the email address you registered with.
I think there are images missing from my workout - what should it look like?
Click here to see an example and make sure you are seeing all the right graphics.
How do I install Flash 8?
Flash 8 is free and safe to install, simply click here and follow instructions.
If you would like to set up a group access account please email our team at firstname.lastname@example.org
I need help opening a workout
You need to allow pop-ups from this site to be able to view the workouts.
What do I need to use the workouts?
All users of the FT Adviser Gym will need Flash 8. There are 2 boxes below. You will all be able to see the yellow ball bouncing clearly in the right hand box. However if you cannot see a yellow ball bouncing in the left-hand box it suggests that you are not able to view all the Flash 8 functionality (the ball on the left-hand box may be surrounded by a grey box - this is ok) - so please contact your IT department if you do not have administer rights to your computer or download and install the latest version of Flash.
Should you have any questions please call +44 (0) 20 7775 6248 for UK and Europe, 1 800 628 8088 for US and Canada or 852 2905 5555 for Asia or e-mail email@example.com.